To schedule an appointment with us at either location, call 907-455-4567, option 1. If you are an established patient, you can also go online to our patient portal and schedule an appointment. Online appointments must be made 48 hours in advance, and cannot be canceled or rescheduled within 48 hours of the appointment time.
Hours of Operations
We are typically open at both locations Mon-Fri, in Fairbanks from 8:00 am to 5:30 pm and in Healy from 8:00 am to 5:00 pm, with the exception of scheduled holidays or emergency closures. Scheduled patients will be notified as soon as possible in the event of a closure.
Walk-In and Same-day Appointments
We can accept same-day appointments on a limited basis. Due to the current COVID-19 emergency, we ask that you call ahead instead of walking in. Walk-in availability is also limited. If you have an urgent need, we will work with you to determine an appointment day and time that will serve your medical needs.
If you are established with us on a same-day or walk-in basis only (see our no-show policy), please do your best to call ahead on the same day so we can give you an appropriate time to show up at the office that will prevent you from waiting longer than necessary.
Same-day and walk-in appointments cannot be scheduled online. Please call our office to arrange these appointments.
Cancelations and No-Shows
We understand that sometimes patients miss appointments, often through no fault of their own. However, please remember that when patients miss their appointments or do not give us adequate notice before canceling or rescheduling, they affect our ability to serve others and meet community needs. We encourage everyone to read our no-show policy to understand what counts as adequate notice and what happens if appointments are missed.
Emergency Medical Care
If you are experiencing a medical emergency, please call 911. Interior Community Health Center does not provide emergency care. If you are not experiencing a medical emergency but have an urgent need to reach your providers outside of normal business hours, please call 907-455-4567 to be connected with our after-hours answering service.
